About us//
The Impact team.
The Executive Team
"Experience counts"
With well over 50 years of collective industry experience, no matter what the industry; motor, IT, finance, flooring, retail and pharmaceutical, our Executive team has provided event management and incentive reward programs in all these sectors.
It is their experience, collaborative and professional approach that is embedded into Impact’s culture and ensures that the entire team pulls together to consistently deliver outstanding programs for our customers.
Our Account Management Team
"They speak your language"
The Account Management team take the program from concept to completion and are the key to your event or incentive program success. They have the experience and support systems in place to take the stress and worry off your shoulders.
Our Customer Service Team
"Keeping your customers satisfied”
Our friendly customer service and travel team represent your company and assist your customers with their enquiries and travel requirements, no matter how complex.
Through experience, training and our CRM they manage this process exceptionally well and it is not unusual for our customers to ask us for information about their own customers.
Our Creative Team
"Adding Impact to your next program"
The creative team are there to add sizzle to your program. Know what you want but having trouble conceptualising it? Let our team interpret that for you and bring it to life.
Our IT Experts
"Providing peace of mind"
Customising your rewards program and guaranteeing security of your valuable data.
Our Finance Team
"Ensuring your return on investment"
Our finance team ensures that we comply with the strict industry regulatory requirements and the Travel Compensation Fund (TCF).
With accurate recording and reporting, your investment is in good hands; through them our Account Managers are able to deliver swift and accurate financial reconciliations.